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About the service

Updated 30 October 2026

Localt is an independent, non-commercial tool. It is not an official service of the City of Helsinki and is not run by the city.

The short version

  • No login, no accounts, no cookies.

    You can use the service without saying who you are.

  • We don't keep what you write.

    The AI reads your text to make the answer and deletes it within 30 days. In feedback, your text is only kept if you tick the box yourself.

  • We never send emails for you.

    The button opens your own email app. You read, edit and send it yourself.

  • This is not the City of Helsinki's official service.

    The AI can be wrong. Always check the source link.

What we keep

  • Anonymous daily totals of visits and how the tool is used
  • One marking when you press “This affects me too” (which item, which area and when), with no link to you
  • Your feedback rating and a short comment
  • A short line that you approve yourself for others to see
  • The city's own public decision headings and meeting dates
  • Your name, email address and message, only if you leave them yourself on Localt's introduction page to be contacted or, as an early member, to get news

What we never keep

  • Your name or email address (unless you leave them yourself to be contacted)
  • Your IP address as it is
  • Your exact location (it stays in your own browser)
  • What you write (unless you tick the box in feedback)
  • Cookies

How long we keep things

Never with us
Your exact location: it stays only in your own browser
A short while
A hashed copy of decision searches (no link to you), then deleted automatically
At most one day
A secret code (a hash) that stops the same computer pressing the button again and again, and stops overuse. It does not show your IP address.
30 days
Our AI provider, Anthropic, deletes what you wrote
60 days
The question saved with your feedback, if you ticked the box
12 months
The city's public decision headings and meeting dates. They contain nothing you wrote
Until you ask us to delete them
Your name, email address and message, if you left them yourself to be contacted or to join as an early member

Questions and answers

Where does the information about the bodies come from?

From the city's own public decision pages. Every card has a link so you can check for yourself.

Exact details

All information about bodies and decision-makers comes from the city's public decision pages at paatokset.hel.fi. Every card shows a source link so you can check the details yourself.

Can the AI be wrong?

Yes. The AI only picks from a ready-made list and never invents a name or an email address. It can still pick the wrong body. Always check the source link.

Exact details

The tool uses an AI model to guess which body is responsible and to write a draft email. The AI can be wrong. It only picks from bodies we've already gathered, it never invents a name or an email address, but it can pick the wrong body. Always check the source link before sending anything.

Do you send emails for me?

No. The button opens your own email app with the text filled in, and you send it yourself.

Exact details

We never send emails on your behalf. The button opens your own email app with the text filled in. You read it, edit it, and send it yourself.

What happens to what I write?

We don't keep it. The AI gets it for a short moment to find the right body and write a draft. Our AI provider, Anthropic, deletes it within 30 days.

Exact details

We don't store any text about you. What you write is sent to our AI provider, Anthropic, only to find the right body and create a draft, and Anthropic deletes it within 30 days. To answer faster, we briefly cache searches of the decisions register in hashed form, with no link to you, before they're automatically deleted.

Do you count visits?

We count how often pages are viewed and how the tool is used. These are anonymous daily totals, with none of your text and nothing that says who you are.

Exact details

No login, no accounts, no cookies. We count visits with Vercel Web Analytics (which pages are viewed, country, referring site, and browser and device type). It sets no cookies and builds no profile of you, and the counts are never linked to what you write. We also keep anonymous statistics on how the tool is used: how many questions are asked, in which language, which track the answer takes, and whether someone moves on to a contact, a form or the proposal wall. Under some answers you can also say, if you want to, whether you have contacted the city about something similar before; that too is only a total. We also count whether the 3D map is opened and whether someone taps a place or a work site; that too is only a total, with no record of where on the map or who tapped. These are only daily totals of fixed categories, with none of your text, nothing that identifies you and no row per question.

How do you stop misuse?

We check the browser, not what you write. We may also count requests with a secret code that does not show your address.

Exact details

To tell people from automated scripts, Vercel BotID checks that a question comes from a real browser. The check looks at the browser, not at what you write. To stop overuse we may count requests with a hash that cannot be turned back into an IP address and that is deleted within a day.

Which information from the city do you store?

Only the city's own public decision headings and meeting dates for 12 months. They contain no personal data.

Exact details

We also store the city's own public decision headings and meeting dates for 12 months, taken from the city's open decisions register and meeting calendar. They contain no personal data and never anything you wrote.

Where is my location saved?

Only in your own browser, never by us. We only ask which area the place is in.

Exact details

Your area. If you pick a place in the area view, your exact location is kept only in your own browser, never by us. We use it only to ask which area the place is in. The map is fetched from OpenStreetMap, which then sees your IP address, like any map service. We use no cookies, but we do use the browser's own storage to remember your place and which buttons you have already pressed.

What does “This affects me too” save?

One marking: which item, which area and when. It has nothing about you. The number is a rough guide, not a measurement.

Exact details

When you press it, one marking is counted on the item: which item, which area (if the item has one) and when. The marking is saved with no link to you. So that the same computer can't press it over and over, we keep a hash of your IP address, the item and a secret value that changes every day, for at most a day. The IP address itself is never stored. We can't see your address in the hash, and it is deleted automatically within a day. The number is how many markings have been made, a rough guide and not a measurement. One person may have marked more than once.

What is a shared line?

A short, neutral line about your matter that others in your area can see. It is optional and off unless you approve it yourself. It has no names or addresses.

Exact details

After an answer you can choose to let others in your area see a short line about your matter. It is optional and off by default. The AI suggests a short, neutral line without names or addresses. You can change it and must approve it yourself, and it is checked once more before it is saved. All that is saved is that line, what kind of matter it was, which body or organisation it went to and, if there is one, which area. A line about a question a body decides can be shown under that body without any area. The area is only included if you tick it yourself. Localt regularly compiles the most marked lines per body and sends them on to the body by hand, without names and without what you wrote. We send nothing in your name, and no line can promise an answer. What you originally wrote is never saved, and your exact location is not saved. It is not offered at all for personal matters.

Who is shown on the bodies' cards?

The office-holders, exactly as the city publishes them. This is information about them, not about you.

Exact details

On a body's card we show who sits on it: name, role and party (council group), exactly as the city itself publishes it about its office-holders. The details are fetched once a week from the city's decisions site. If the city publishes no party we show none. We never store or show email addresses, pictures or phone numbers, and we never say the list is current: the card shows when it was last read. This is information about office-holders, not about you.

Can I report an inappropriate line?

Yes, without saying anything about yourself. After three reports the line is hidden until we have looked at it.

Exact details

Anyone can flag a shared line without giving anything about themselves. You pick a reason from a fixed list, and no text and nothing about who you are is saved. After three flags the line is hidden until we have looked at it. The number of flags is never shown to anyone.

What happens to my feedback?

The rating and a short comment are saved with no link to you. Your question is only saved if you tick the box yourself, and it is deleted after 60 days.

Exact details

If you send feedback, your rating and any short comment are saved with no link to you. If you tick the box “include what I wrote”, your original question is saved too, and it is automatically deleted after 60 days. If the box is left unticked, the question is never saved.