Where does the information about the bodies come from?
From the city's own public decision pages. Every card has a link so you can check for yourself.
Exact details
All information about bodies and decision-makers comes from the city's public decision pages at paatokset.hel.fi. Every card shows a source link so you can check the details yourself.
Can the AI be wrong?
Yes. The AI only picks from a ready-made list and never invents a name or an email address. It can still pick the wrong body. Always check the source link.
Exact details
The tool uses an AI model to guess which body is responsible and to write a draft email. The AI can be wrong. It only picks from bodies we've already gathered, it never invents a name or an email address, but it can pick the wrong body. Always check the source link before sending anything.
Do you send emails for me?
No. The button opens your own email app with the text filled in, and you send it yourself.
Exact details
We never send emails on your behalf. The button opens your own email app with the text filled in. You read it, edit it, and send it yourself.
What happens to what I write?
We don't keep it. The AI gets it for a short moment to find the right body and write a draft. Our AI provider, Anthropic, deletes it within 30 days.
Exact details
We don't store any text about you. What you write is sent to our AI provider, Anthropic, only to find the right body and create a draft, and Anthropic deletes it within 30 days. To answer faster, we briefly cache searches of the decisions register in hashed form, with no link to you, before they're automatically deleted.
Do you count visits?
We count how often pages are viewed and how the tool is used. These are anonymous daily totals, with none of your text and nothing that says who you are.
Exact details
No login, no accounts, no cookies. We count visits with Vercel Web Analytics (which pages are viewed, country, referring site, and browser and device type). It sets no cookies and builds no profile of you, and the counts are never linked to what you write. We also keep anonymous statistics on how the tool is used: how many questions are asked, in which language, which track the answer takes, and whether someone moves on to a contact, a form or the proposal wall. Under some answers you can also say, if you want to, whether you have contacted the city about something similar before; that too is only a total. We also count whether the 3D map is opened and whether someone taps a place or a work site; that too is only a total, with no record of where on the map or who tapped. These are only daily totals of fixed categories, with none of your text, nothing that identifies you and no row per question.
How do you stop misuse?
We check the browser, not what you write. We may also count requests with a secret code that does not show your address.
Exact details
To tell people from automated scripts, Vercel BotID checks that a question comes from a real browser. The check looks at the browser, not at what you write. To stop overuse we may count requests with a hash that cannot be turned back into an IP address and that is deleted within a day.
Which information from the city do you store?
Only the city's own public decision headings and meeting dates for 12 months. They contain no personal data.
Exact details
We also store the city's own public decision headings and meeting dates for 12 months, taken from the city's open decisions register and meeting calendar. They contain no personal data and never anything you wrote.
Where is my location saved?
Only in your own browser, never by us. We only ask which area the place is in.
Exact details
Your area. If you pick a place in the area view, your exact location is kept only in your own browser, never by us. We use it only to ask which area the place is in. The map is fetched from OpenStreetMap, which then sees your IP address, like any map service. We use no cookies, but we do use the browser's own storage to remember your place and which buttons you have already pressed.
What does “This affects me too” save?
One marking: which item, which area and when. It has nothing about you. The number is a rough guide, not a measurement.
Exact details
When you press it, one marking is counted on the item: which item, which area (if the item has one) and when. The marking is saved with no link to you. So that the same computer can't press it over and over, we keep a hash of your IP address, the item and a secret value that changes every day, for at most a day. The IP address itself is never stored. We can't see your address in the hash, and it is deleted automatically within a day. The number is how many markings have been made, a rough guide and not a measurement. One person may have marked more than once.
What is a shared line?
A short, neutral line about your matter that others in your area can see. It is optional and off unless you approve it yourself. It has no names or addresses.
Exact details
After an answer you can choose to let others in your area see a short line about your matter. It is optional and off by default. The AI suggests a short, neutral line without names or addresses. You can change it and must approve it yourself, and it is checked once more before it is saved. All that is saved is that line, what kind of matter it was, which body or organisation it went to and, if there is one, which area. A line about a question a body decides can be shown under that body without any area. The area is only included if you tick it yourself. Localt regularly compiles the most marked lines per body and sends them on to the body by hand, without names and without what you wrote. We send nothing in your name, and no line can promise an answer. What you originally wrote is never saved, and your exact location is not saved. It is not offered at all for personal matters.
Who is shown on the bodies' cards?
The office-holders, exactly as the city publishes them. This is information about them, not about you.
Exact details
On a body's card we show who sits on it: name, role and party (council group), exactly as the city itself publishes it about its office-holders. The details are fetched once a week from the city's decisions site. If the city publishes no party we show none. We never store or show email addresses, pictures or phone numbers, and we never say the list is current: the card shows when it was last read. This is information about office-holders, not about you.
Can I report an inappropriate line?
Yes, without saying anything about yourself. After three reports the line is hidden until we have looked at it.
Exact details
Anyone can flag a shared line without giving anything about themselves. You pick a reason from a fixed list, and no text and nothing about who you are is saved. After three flags the line is hidden until we have looked at it. The number of flags is never shown to anyone.
What happens to my feedback?
The rating and a short comment are saved with no link to you. Your question is only saved if you tick the box yourself, and it is deleted after 60 days.
Exact details
If you send feedback, your rating and any short comment are saved with no link to you. If you tick the box “include what I wrote”, your original question is saved too, and it is automatically deleted after 60 days. If the box is left unticked, the question is never saved.